Last Updated: Jan 2025​

Privacy Policy

This Privacy Policy describes how Itol Law Group, PLLC (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, communicate with us, or use our services.

Information We Collect

We may collect personal information that you provide directly to us, such as your name, email address, phone number, and any additional information you share when filling out forms on our website, booking consultations, or contacting us.

We collect information through:

  • Website forms
  • Cookies and analytics tools

What Personal Information We Collect

Depending on your interaction with us, we may collect:

  • Full name
  • Email address
  • Phone number

How We Use Your Personal Information

We use the information collected to:

  • Provide legal services and respond to inquiries
  • Facilitate appointment bookings and communication
  • Send SMS reminders, case updates, and administrative messages
  • Improve our website and client experience
  • Comply with legal and regulatory obligations

Sharing of Information

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes. Your data may be shared with:

  • Authorized third-party service providers for the purpose of delivering our services
  • Legal or regulatory authorities when required by law

SMS Terms & Conditions

Types of SMS Communication

By opting in to receive SMS messages from Itol Law Group, PLLC, you consent to receive text communications regarding:

  • Appointment confirmations and reminders
  • Billing-related messages
  • Follow-up on ongoing legal matters

Examples:

“Hello, this is a friendly reminder of your upcoming appointment with Itol Law Group at 1325 Avenue of the Americas, New York, NY, on [Date] at [Time]. Reply STOP to opt out.”

SMS Consent & Data Usage

Phone numbers and consent obtained for SMS communication will not be shared or sold to any third party or affiliates for marketing purposes.

Message Frequency

Message frequency may vary. You may receive up to 2 SMS messages per week based on your case activity or scheduled appointments.

Fees

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Methods

You may opt in via:

  • Online consultation request forms
  • Verbal agreement during client intake
  • Paper forms at our office
To opt out at any time reply STOP. For assistance reply HELP. Message and data rates may apply. Messaging frequency may vary.
 

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Standard Messaging Disclosures:

  • Message and data rates may apply.
  • To stop receiving messages, reply “STOP” at any time to any message you receive.
  • For assistance, reply “HELP” or contact us at https://itollaw.com/privacy- policy or +1 (646) 290-6466.
  • Message frequency may vary.

Social Media Integration

Our website may include social media features, such as sharing content on platforms like Facebook, LinkedIn, Tiktok, Instagram and YouTube. Interactions with these features are governed by the privacy policies of those platforms.

Data Protection

We are committed to protecting your personal information in accordance with applicable laws, including:

  • New York SHIELD Act
  • California Consumer Privacy Act (CCPA)

We strive to meet the highest standards of data protection, ensuring your privacy and security, regardless of your location.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website and effective upon publication.

Help

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://itollaw.com/contact

Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

Contact Us

For questions or to exercise your privacy rights, contact:

Itol Law Group, PLLC

Email: irene@itollaw.com
Phone: +1 (646) 290-6466
Address: 1325 Avenue of the Americas, 27th & 28th Floors, New York, NY 10019

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