Last Updated: Jan 2025
Privacy Policy
This Privacy Policy describes how Itol Law Group, PLLC (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, communicate with us, or use our services.
Information We Collect
We may collect personal information that you provide directly to us, such as your name, email address, phone number, and any additional information you share when filling out forms on our website, booking consultations, or contacting us.
We collect information through:
- Website forms
- Cookies and analytics tools
- Email communications
- Phone calls and SMS
- In-person or offline interactions
What Personal Information We Collect
Depending on your interaction with us, we may collect:
- Full name
- Email address
- Phone number
- Mailing address
- Appointment details
- Legal case-related information
- Other data you voluntarily provide
How We Use Your Personal Information
We use the information collected to:
- Provide legal services and respond to inquiries
- Facilitate appointment bookings and communication
- Send SMS reminders, case updates, and administrative messages
- Improve our website and client experience
- Comply with legal and regulatory obligations
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Your data may be shared with:
- Authorized third-party service providers for the purpose of delivering our services
- Legal or regulatory authorities when required by law
- No mobile numbers or SMS consent data will be shared with third parties or affiliates for marketing purposes
SMS Terms & Conditions
Types of SMS Communication
By opting in to receive SMS messages from Itol Law Group, PLLC, you consent to receive text communications regarding:
- Appointment confirmations and reminders
- Billing-related messages
- Follow-up on ongoing legal matters
Examples:
“Hello, this is a friendly reminder of your upcoming appointment with Itol Law Group at 1325 Avenue of the Americas, New York, NY, on [Date] at [Time]. Reply STOP to opt out.”
SMS Consent & Data Usage
Phone numbers and consent obtained for SMS communication will not be shared or sold to any third party or affiliates for marketing purposes.
Message Frequency
Message frequency may vary. You may receive up to 2 SMS messages per week based on your case activity or scheduled appointments.
Fees
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Methods
You may opt in via:
- Online consultation request forms
- Verbal agreement during client intake
- Paper forms at our office
Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Standard Messaging Disclosures:
- Message and data rates may apply.
- To stop receiving messages, reply “STOP” at any time to any message you receive.
- For assistance, reply “HELP” or contact us at https://itollaw.com/privacy- policy or +1 (646) 290-6466.
- Message frequency may vary.
Social Media Integration
Our website may include social media features, such as sharing content on platforms like Facebook, LinkedIn, Tiktok, Instagram and YouTube. Interactions with these features are governed by the privacy policies of those platforms.
Data Protection
We are committed to protecting your personal information in accordance with applicable laws, including:
- New York SHIELD Act
- California Consumer Privacy Act (CCPA)
We strive to meet the highest standards of data protection, ensuring your privacy and security, regardless of your location.
Updates to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website and effective upon publication.
Help
If you are experiencing any issues, you can reply with the keyword HELP, Or, you can get help directly from us at +1 (646) 290-6466.
Contact Us
For questions or to exercise your privacy rights, contact:
Itol Law Group, PLLC
Email: irene@itollaw.com
Phone: +1 (646) 290-6466
Address: 1325 Avenue of the Americas, 27th & 28th Floors, New York, NY 10019